Services

Yes! We are an exclusively virtual practice and have clients worldwide. All services are delivered virtually via secure online platforms. Upon purchase, you will receive an email with access details and instructions. Sessions or digital resources will be available within the specified timeframe outlined in your service agreement.

Lab kits are shipped to your address and conducted in the privacy of your own home. Kits include pre-paid mailers that can be dropped off at your local UPS or FedEx location. Depending on the lab, turnaround times for lab work vary from 1 to 5 weeks.

Women are our focus simply due to the volume of Lichen Sclerosus cases we get. However, we will work with men as well. We have many male clients on the oncology side of Soil to Soul Nutrition. We currently only work with children within the context of cancer.

There is no strict age range. We will work with babies, toddlers, kids, or teens.

Unfortunately, we can’t work with anyone pregnant or breastfeeding. We use a lot of botanicals, and most of these haven’t been tested for safety while pregnant or breastfeeding. You are welcome to return when you have weaned your child.

We work with people experiencing all types of cancer. We work with clients to improve their overall health and well-being, which applies to any cancer at any stage, including cancer avoidance, recurrence avoidance, and cancer treatment recovery.

We work with cancer thrivers at all stages, before, during, and after treatment. All recommendations are customized to account for each stage of the journey and evolve with you as you progress.

Yes. Nutrition is not cancer treatment—we wish it were! However, we require that all clients with medical diagnoses be under the care of a licensed physician to manage their diagnosis. Our work together will support overall health and well-being alongside your care team.

No. Heather Cooan and the Soil to Soul Nutrition team do not provide cancer treatment consultations. They are not licensed medical professionals. All services focus on supporting individuals interested in improving their health through holistic changes in nutrition, lifestyle, environment, and psychology—not on treating specific conditions directly.

No. While you are certainly welcome to discuss the possibility of weening off your medication with your doctor, Heather Cooan and the Soil to Soul Nutrition Team are not legally authorized to advise you to stop taking prescription medications. More importantly, discontinuing medicines without the approval of a licensed medical professional can be detrimental to your health.

We like talking to potential clients first to ensure we are a good fit for each other. We also want to hear your story and listen to what symptoms you have been experiencing. This way, we can better assess which package and tests might be best for you. Please apply to work with us by booking an intro consultation, and we will discuss further details.

Yes, payment plans are an option for many of the more extensive package service offerings. We also partner with AdvanceCare to provide third-party financing options.

No. Our fees do not include any nutritional supplements you choose to implement.

No. Our fees do not include any suggested healing supports you choose to implement (e.g., red lights, saunas, water filters, etc.).

No. Our fees do not include any ancillary support services you choose to implement (e.g., therapy, chiropractic care, Naturopathic Doctors, acupuncture, etc.).

No. Our fees do not include lab assessments that you choose to implement.

No. Our fees do not include the services of an Integrative Metabolic Oncology or Metabolic Approach to Cancer practitioner. These professionals should be engaged separately from Soil to Soul Nutrition.

We currently do not accept insurance, but we partner with TrueMed for letters of medical necessity, which you can use to access HAS/FSA funds.

Insurance typically covers blood chemistry if you can get your doctor to order it. Functional lab assessments are often considered alternative medicine and are not covered under insurance. You may get partial or complete coverage if your insurance pays for out-of-network labs. Few labs will submit to insurance, but most labs will provide you with a receipt, which you can turn in to your insurance company to see if they will cover the cost. Under many circumstances, you can use HSA (health savings accounts) to cover expenses, but we recommend checking first to make sure. Fees and lab fees are usually tax-deductible if you itemize health care costs. Check with your tax specialist to be sure.

We mail all functional lab kits directly to your home. If your doctor is willing to order, you may choose to go through your doctor for any blood chemistry covered under insurance.

Our self-treatment protocols are individualized for every client. We use your health history, lifestyle, symptoms, functional lab tests, conventional blood work, and genetic data to help guide us in providing you with health-building strategies and drug-free, all-natural protocols.

As long as it takes to get you feeling better. Everyone is so different and heals at different rates. It often depends on what you have going on. More complex situations can take a lot longer to heal. We work with clients for 6-12 months on average, but that may be different for you.

In a sense, the healing process is like steering a massive ocean liner. While correcting your course by one or two degrees may not seem to alter your position, three months later, you find yourself in friendly, uncharted waters! This process is a work-in = work-out scenario. The more dedicated you are to your health and doing the work, the more positive outcomes you are likely to see.

Results are highly individual and may depend on 1) the length of time you’ve been experiencing chronic stress and 2) to what degree the underlying stress has been present.

We cannot guarantee results; however, reasonable expectations exist that symptoms will resolve or partially resolve as you begin to untangle the web of root cause contributors to your disease process and optimize your terrain.

Due to the nature of our virtual services, we do not offer refunds on any purchases. All sales are final. If you have questions before purchasing, we encourage you to book an intro consultation for guidance on selecting the right service for your needs.

All services must be utilized within one (1) year of purchase. Unused services will expire after this period. If you need to reschedule a session, you may do so anytime. Missed cancellations may result in forfeiture of the session. Subscription-based services can be canceled before the next billing cycle, but partial refunds or pro-rated cancellations are unavailable.

As our offerings are service-based and digital, returns are not applicable. If you experience any issues accessing your purchased services, please contact your consultant for assistance.